Operations Specialist (Buenos Aires)

Operations Specialist (Buenos Aires)

25 mar
|
RoseSkinCo
|
Buenos Aires

25 mar

RoseSkinCo

Buenos Aires

We are seeking a highly organized, data-driven Operations Specialist to oversee the end-to-end lifecycle of our inventory and fulfillment processes.
You will be the bridge between our sales channels (Amazon and Shopify), our 3PL partners (EcommOps), and our finance team.
This is a role for a process-oriented professional who thrives on accuracy—from auditing high-risk fraud orders to ensuring our monthly inventory balance is penny-perfect.Key Duties & Responsibilities1.
Inventory Management & Demand PlanningDaily Stock Monitoring: Conduct twice-daily inventory audits (8 AM & 3 PM CT) via 3PL sheets to ensure stock availability and forecast demand.Demand Planning & POs: Utilize Inventory Planner to draft Purchase Orders; coordinate with leadership for approval and manage the full PO lifecycle with vendors.Month-End Reconciliation: Maintain the Month-End Inventory Balance and oversee COGS (P&L;) reporting to ensure financial accuracy.Inbound Logistics: Create and manage Amazon FBA inbound shipments, coordinating with freight forwarders and ensuring 100% compliance with Amazon labeling/packaging standards.Order Reconciliation: Perform daily checks of "Unfulfilled Orders" in Shopify against 3PL reports; manually resolve mismatches and flag delays.3PL Task Management: Manage the EO Task System to process cancellations, address edits, and ID/KYC requests efficiently.Redelivery & RTS: Lead the Redelivery Program for "Returned to Sender" (RTS) units—identifying opportunities to reship to the original customer or reassign stock to new orders to optimize inventory.3.
Risk,



Compliance & TroubleshootingFraud Mitigation: Review high-risk orders (Tapjoy/Shopify Fraud) and make "Approve vs. Cancel" decisions based on SOP verification steps.Amazon Troubleshooting: Resolve Seller Central compliance issues, stranded inventory, and suppressed listings through diligent case management.Claims & Defectives: Maintain the Compensation List for lost packages and track defective units to recover fulfillment costs from partners.4.
Financial Ops & Accounts PayableAP Management: Receive and verify supplier invoices against POs; process payments via Brex and maintain complete documentation.Shipping Cost Audits: Monitor and record shipping rate fluctuations from logistics partners to ensure operational and financial planning alignment.Qualifications2+ years of experience in e-commerce operations, supply chain, or a similar analytical role.Proficiency with Shopify, Amazon Seller Central, and inventory management tools.Strong Excel/Google Sheets skills; comfort working with large data sets.Detail-oriented with excellent organizational and problem-solving abilities.Strong written and verbal communication skills in English (Spanish or Portuguese a plus).
Experience with 3PL coordination and fulfillment workflows preferred.Self-starter who thrives in a fast-paced, remote-first environment.What We OfferFully remote position open to candidates across Latin America.Competitive compensation in USD.Opportunity to grow with a fast-scaling DTC skincare brand.Collaborative, results-driven team culture.Apply here:
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📌 Operations Specialist (Buenos Aires)
🏢 RoseSkinCo
📍 Buenos Aires

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