SupportYourApp is seeking a T3 Support Engineer to join a general, 100% remote team handling escalations, platform troubleshooting, and data-driven fixes for customers across SaaS platforms.
You will work on backend issues, databases, and cross-system integrations, using SQL, AWS, Sentry, and Grafana. The role emphasizes clear documentation, proactive problem solving, and meeting KPI in a multilingual environment.
📌 Remote SaaS IT Support Engineer II (Perú)
🏢 NCR Atleos
📍 Perú
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