Atomic Hr is seeking a Technical Support Representative for a fully remote role in the SaaS sector. You will assist contractors via phone, troubleshoot platform issues, and guide users through workflows to ensure smooth permit filings and account management.
You will demonstrate platform features, analyze root causes, and own issues from first contact to resolution, while communicating clearly with customers at all technical levels and contributing to ongoing product improvements.
📌 Remote SaaS Support Specialist (Rincón de los Sauces)
🏢 Atomic Hr
📍 Rincón de los Sauces
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