SupportYourApp is seeking a skilled T3 Support Engineer for a 100% remote role from anywhere. You will handle escalated issues across backend, databases, and APIs, troubleshoot, and guide customers through complex platform workflows while maintaining clear documentation and rapid resolutions.
The idóneo candidate has 2+ years in technical support or SRE, strong SQL, and experience with AWS, Sentry, and Grafana. A proactive, customer-centric mindset and excellent communication are essential.
📌 Remote SaaS Field Support Engineer (Santa Fe)
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📍 Santa Fe
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