Remote SaaS IT Support Engineer II (Santa Fe)

Remote SaaS IT Support Engineer II (Santa Fe)

20 oct
|
NCR Atleos
|
Santa Fe

20 oct

NCR Atleos

Santa Fe

SupportYourApp is seeking a T3 Support Engineer to join a integral, 100% remote team handling escalations, platform troubleshooting, and data-driven fixes for customers across SaaS platforms.
You will work on backend issues, databases, and cross-system integrations, using SQL, AWS, Sentry, and Grafana. The role emphasizes clear documentation, proactive problem solving, and meeting KPI in a multilingual environment.

📌 Remote SaaS IT Support Engineer II (Santa Fe)
🏢 NCR Atleos
📍 Santa Fe

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