Postúlate en Kit Empleo: kitempleo.com.ar/empleo/mwqga

Sobre nuestro cliente

Page Group is a leading general recruitment firm, founded in the UK in 1976. We operate across 36 countries with more than 7,300 people worldwide, delivering specialist recruitment solutions. As a FTSE 250 company, we focus on creating long‑term value through our customer‑led, people‑powered and insight‑driven approach.

Descripción

- Manage and prioritise a queue of incidents and service requests in line with agreed SLAs, ensuring stakeholders are kept informed through clear and timely communication.
- Contribute to and support project delivery, ensuring smooth transition from project implementation into operational support.
- Coordinate and lead communication during high-impact incidents, ensuring transparency, ownership, and effective resolution.
- Collaborate with external vendors and technology partners to address incidents, service needs, system improvements, and project-related activities.
- Provide cross-functional support to other teams in analysing and resolving issues related to supported applications.
- Participate in projects, enhancements and continuous improvement initiatives related to supported systems.
- Plan, review, and implement application changes in accordance with ITSM standards and the group's Change Management processes across all environments (test and production).
- Ensure all application changes are properly documented, communicated, and adopted by users.
- Maintain a strong focus on system security and risk mitigation, including adherence to security policies, vulnerability management, and remediation of findings from audits or penetration tests.




- Manage and control user access and permissions across supported applications, ensuring compliance and data protection standards.
- Own and maintain comprehensive and up-to-date documentation, including system architecture, configurations, processes, maintenance activities, known issues, contingency and recovery plans.
- Support business continuity and operational resilience, contributing to recovery planning and execution when required.
- Provide out-of-hours support when necessary for critical incidents or maintenance activities, in line with HR compensation policies.

Page Group Argentina is acting as an Employment Agency in relation to this vacancy.

Perfil buscado

- Proven experience in application support and/or system administration is essential. Exposure to application development, database management, or BI is a strong advantage.
- Strong customer-centric mindset with a high level of service quality.
- Analytical, process-driven thinker with the ability to solve problems efficiently.
- Comfortable working in fast-paced, evolving, and cross-cultural environments.
- Fluency in English is required
- Must Have technical skills:
- Windows Server 2012+
- SQL Server Transact‑SQL (queries, stored procedures)
- MS Internet Information Server (IIS)
- Powershell
- Share Point / One Drive (administration)

Qué Ofrecemos

- Permanent position
- Opportunities for career growth within the Technology department.
- Collaborative and supportive work environment.
- Chance to work on innovative projects and cutting-edge technologies.
- Attractive compensation and benefits package

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/mwqga

📌 Applications Support Engineer (Buenos Aires)
🏢 Michael Page
📍 Buenos Aires