Postúlate en Kit Empleo: kitempleo.com.ar/empleo/mvtfj

Sobre nuestro cliente PageGroup is a leading integral recruitment firm, founded in the UK in 1976. We operate across 36 countries with more than 7,300 people worldwide, delivering specialist recruitment solutions. As a FTSE 250 company, we focus on creating long‑term value through our customer‑led, people‑powered and insight‑driven approach.

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Descripción - Manage and prioritise a queue of incidents and service requests in line with agreed SLAs, ensuring stakeholders are kept informed through clear and timely communication.

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- Contribute to and support project delivery, ensuring smooth transition from project implementation into operational support.
- Coordinate and lead communication during high-impact incidents, ensuring transparency, ownership, and effective resolution.
- Collaborate with external vendors and technology partners to address incidents, service needs, system improvements, and project-related activities.
- Provide cross-functional support to other teams in analysing and resolving issues related to supported applications.
- Participate in projects, enhancements and continuous improvement initiatives related to supported systems.
- Plan, review, and implement application changes in accordance with ITSM standards and the group's Change Management processes across all environments (test and production).
- Ensure all application changes are properly documented, communicated, and adopted by users.
- Maintain a strong focus on system security and risk mitigation, including adherence to security policies, vulnerability management, and remediation of findings from audits or penetration tests.




- Manage and control user access and permissions across supported applications, ensuring compliance and data protection standards.
- Own and maintain comprehensive and up-to-date documentation, including system architecture, configurations, processes, maintenance activities, known issues, contingency and recovery plans.
- Support business continuity and operational resilience, contributing to recovery planning and execution when required.
- Provide out-of-hours support when necessary for critical incidents or maintenance activities, in line with HR compensation policies.

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Page Group

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Argentina is acting as an Employment Agency in relation to this vacancy.

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Perfil buscado - Proven experience in application support and/or system administration is essential. Exposure to application development, database management, or BI is a strong advantage.

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- Strong customer-centric mindset with a high level of service quality.
- Analytical, process-driven thinker with the ability to solve problems efficiently.
- Comfortable working in fast-paced, evolving, and cross-cultural environments.
- Fluency in English is required - Must Have technical skills:
- Windows Server 2012+ - SQL Server Transact‑SQL (queries, stored procedures) - MS Internet Information Server (IIS) - Powershell - SharePoint / OneDrive (administration) Qué Ofrecemos - Permanent position - Opportunities for career growth within the Technology department.
- Collaborative and supportive work environment.
- Chance to work on innovative projects and cutting-edge technologies.
- Attractive compensation and benefits package

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/mvtfj

📌 Applications Support Engineer (Buenos Aires)
🏢 Michael Page
📍 Buenos Aires