Specialist, AR Analyst - CU183

Specialist, AR Analyst - CU183

30 oct
Bristol Myers Squibb
Buenos Aires

30 oct

Bristol Myers Squibb

Buenos Aires

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

POSITION PURPOSE: Responsible for handling Accounts Receivable and collection risk including collection of overdue invoice activities, escalation of inquiries identified through collection activities,

analysis of blocked customer orders and requesting of credit notes where appropriate to address open Accounts Receivable balances


 Understand collection policy and procedures

 Understand the full end to end order to cash life cycle in order to sufficiently perform customer collection activities and resolve customer complaints/inquiries

 Analyze Accounts Receivable balances for assigned customers and determine/prioritize collection activities as appropriate

 Identify appropriate customers and block orders in support of resolving past due collection issues

 Monitor blocked orders due to credit and propose / approve (based on GOA) releases regularly

 Release blocked orders held for collection reasons based on customer situation and feedback. Seek business approval as needed to release orders/take appropriate actions

 Contact customers to prevent and resolve past due Accounts Receivable

 Match and apply payments to customer invoices

 Post payments to Accounts Receivable ledger and reconcile to daily cash receipts

 Generate debit memos based on short payments

 Open credit notes and apply to open items as appropriate,

request other credits to be reimbursed

 Manage Disputes related to Collections

 Execute dunning strategies

 Escalate collection issues to business as needed

 Propose write-offs of incorrigible debt / accounts for approval by the Local Team and Business Units

 Prepare management reports including reports on aged debt, DSO, and other KPI and SLA measures as required

 Prepare reporting and documentation for consumption by other departments (e.g. A/R ledger activity report, Bad Debt calculation details for General Accounting)

 Perform operational SLA and KPI reporting and tracking

 Perform credit and debit memos activities

 Process Master Data records: creation and modification of customers, materials and pricing conditions.


 Support internal and external audits

 Support special Order to Cash projects


Education/Experience  Four-year undergraduate degree

 Pharmaceutical industry experience preferred

 Fluent in English and Portuguese Language.

 Strong interpersonal skills

 Ability to assess and promptly resolve problems

 Strong quantitative and analytical skills

 Ability to use SAP

 Advance knowledge and use of office productivity tools (MS Office, Lotus Notes, etc.

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability,

inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

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