Position key Responsibilities:
- Lead Global Workshops, depending on size of program also participation to local workshops might be required.
- Explain solution to internal and customer stakeholders outside the project
- Lead any discussions related to the overall solution, ensuring that the implemented customer solution adheres to Alight standards, and where possible improving Alight standards by raising enhancements
- Support the different project team members in understanding the solution aspects
- Deal with escalations related to the solution
- Communicate and report solution status to the program manager and project team members e.g. Status Reports, progress and next activities
- Review and approve Change Requests related to overall solution.
- Raise request tickets for enhancements of Alight standard solutions when applicable.
- Attend regular calls with Products department
- Ensure data security procedure is applied
- Set up SSO and manage errors when they occur
- Coordinate the build of non-standard interfaces according to program scope
- Assist in the cut-over planning and support the cut-over
- Support hypercare
- Support Sales (RFP, feasibility studies, pricing etc)
- Support initiatives for implementation methodology, improvements in ways of working.
- Mentor Solution Engineers and/or junior Solution Architects when applicable
- Fluent in English (written, oral)
- Information Technology Certificate of Higher Education or Equivalent
- Experience in HR/ Payroll Tech implementation
- Knowledge in data migration processes
- Functional knowledge of HR concepts and technologies such as SAP HCM / Peoplesoft / Workday / SuccessFactors
- Good communication and presentation skills
- Strong organizational/time management skills
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.
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