Chatbot [U-895]

Chatbot [U-895]

12 jul
|
Adecco
|
Buenos Aires C.F.

12 jul

Adecco

Buenos Aires C.F.

Descripción Experience:Web and application developmentChat Bot (Digital Agent) Flow developmentPrevious call center application experience. Ticketing, IVR, chat, and processesKnowledge of Cloud Contact Center Applications and AI (preferable)Skills & Competencies:Web Development (HTML, CSS, Javascript)Javascript / TypeScript coding (Intermediate)Cognigy or any other NLU engine (e.g., Google DialogFlow)IVR codingSoft skills required to be successful in the role and in Avaya, in line with our five key cultural principles of trust, empowerment, teamwork, simplicity and accountabilityAdditional information:Fulltime, remote working, no travel required.Strong customer experience skills preferred.

Experiencia Experience:Web and application developmentChat Bot (Digital Agent) Flow developmentPrevious call center application experience. Ticketing, IVR, chat, and processesKnowledge of Cloud Contact Center Applications and AI (preferable)Skills & Competencies:Web Development (HTML, CSS, Javascript)Javascript / TypeScript coding (Intermediate)Cognigy or any other NLU engine (e.g., Google DialogFlow)IVR codingSoft skills required to be successful in the role and in Avaya, in line with our five key cultural principles of trust, empowerment, teamwork, simplicity and accountabilityAdditional information:Fulltime, remote working, no travel required.Strong customer experience skills preferred. Cantidad de vacantes1 Segmento del ClienteOtras actividades de servicios SucursalDivisión Technology

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