Account Operations Manager | (TH243)

Account Operations Manager | (TH243)

02 may
Buenos Aires C.F.

02 may


Buenos Aires C.F.

The Account Operations Team is the focal point for all work entering OneMagnify, and the final delivery of services. The individual Account Operations Manager is defined as follows:Account Operations Managersreport to Senior Account Operations Managers or Account Operations Directors. This individual will support the company in organizing and developing project plans, analytics and reporting, budget management, communicating with suppliers and clients as directed, managing the ?ow of information from the Client Services team to the internal and external operational support units. The person in this position accepts the responsibility and accountability for each of their assigned projects.


Review of deliverables and daily task status with the team

Prepare agendas, minutes, and facilitate internal/external project meetings

Collaborate with the Clients, Account Management team, Senior Account Operations Manager, Account Operations Director and the Practice Areas in developing project specifications, business requirements, user stories, creative specifications, budgets and timelines

Assists with scope and budget processes for new opportunities and change orders to existing deliverables

Tracking and communicating regularly with Account Management team and Clients on any status, budget and timing issues

Collaborate with Account Management team to manage client expectations and budget constraints

Ensure Quality Assurance is carried out on all deliverables

Risk mitigation related to scope and quality, including communicating clear description of problems and potential solutions to Account Management team in anticipation or when they arise

Support company quality standards, policies, procedures, and work instructions as outlined in the company quality management system documentation


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Effective management skills (preferred)

Strong time management, organization and prioritization skills (required)

Collaboration and team building skills (required)

Sense of ownership of process and results (required)

Proactive problem:solving skills (preferred)

Strong verbal and written communication skills (required)

Proficient in Microsoft Office applications such as Microsoft Word, Excel, PowerPoint, Project, Visio (required)

Knowledge of Jira application and Agile Project Management concepts (preferred)

Flexible/versatile in response to change (preferred)

Industry Knowledge; Website Development, CRM, Digital Marketing (preferred)


Required: Bachelors Degree : if no bachelors Degree, at least 3:5 years of equivalent experience in a Project Management/Operations:type role

Preferred:Bachelors Degreein Marketing or business:related fieldandat least 4 years in a Project Management/Operations role

OneMagnify is an Equal Opportunity Employer.

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