Vendor Manager Core Business Services Requisition BUE002BN Post Date 6 days ago Vendor Manager EY Technology Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 325,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients.Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.
EY Technology supports our technology needs through three business unitsEnterprise Technologyprovides reliable, secure and resilient technology services and solutions to support our 325,000 EY colleagues. Enterprise Technology is at the forefront of enabling innovative technologies including emerging collaboration tools and toptier technology infrastructure. Client Technologyseeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are vital to innovation at scale. Client Technology is at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do at EY. Information Securitytakes a proactive approach to protecting EY's brand through robust technical security controls, a clearly defined security strategy and ongoing compliance and incident management programs designed to detect and protect against increasingly sophisticated threats against the organization. The opportunity Vendor Management of Confidencial is a critical role for EY Technology to ensure that the contractual framework with Confidencial has the appropriate controls and processes in place to reduce risk, improve vendor performance, and optimize contract value and help build the strategic partnership with Confidencial to differentiate EY in the market, drive digital transformation at EY, increase collaboration and productivity, and showcase Confidencial technologies. Yourkey In line with EY's Next Wave strategy, EY manages key 3rd party IT services within the Global Vendor Management Organization (GVMO). GVMO scope includes vendor governance, contract management, and relationship management for high value technology and managed services delivered by Strategic IT Vendors. The key objective of the GVMO and this role is to maximize value and prevent value leakage from vendor relationships and contracts. Value leakage refers to all circumstances where EY is failing to extract the maximum strategic or commercial value from a thirdparty relationship or contract. The Vendor Manager will report directly to the Confidencial Vendor Management Lead in GVMO. The position has global scope and is accountable and responsible for its assigned vendor relationships included but not limited to Confidencial. The successful candidate works independently towards achieving outcomes (not tasks) within an established GVMO framework and under minimal guidance. The Vendor Manager will be accountable for assigned , such as; performance management, support management, deliverables and obligations tracking, customer satisfaction surveys, vendor metrics, executive and operational reporting, global contract inquiries, invoice management, and escalation management. The Vendor Manager will also contribute to building out the GVMO vendor management function and tools throughout the enterprise. + Supportingthe Confidencial Vendor Manager Lead in contract management, financial management,relationship management, performance management, issue management, vendorsupport management, annual contract renewals, deliverable and obligationtracking, executive and operational vendor report
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