(IFK-362) | Import Ocean Operations

(IFK-362) | Import Ocean Operations

07 abr
|
Empresa líder
|
Salta

07 abr

Empresa líder

Salta

Are you a movement maker Are you seeking new and exciting career opportunitiesHere is what you need to know about the job1. PURPOSETo provide superior customer service to air/ocean import customers. To process air/ocean import shipments using the Cargowise system and facilitate air/ocean cargo movement.Job TitleAir/Ocean Import (Operations) SpecialistDepartmentLogistics OperationsManager's TitleManager Global Freight Management2. SPECIFIC DUTIES1. Assist customers on the telephone and through email by acting as the central point of contact between the customer and all LFL departments.2. Enter air/ocean import shipment information into the CW system and create air/ocean import documentation including arrival notices, invoices,

delivery orders and file settlement reports.3. Communicate with customs brokers and overseas agents regarding shipment details and problem resolution.4. Communicate with Airlines/Carriers to verify inbound arrival information.5. Update and forward customer shipment tracking reports as required by customers' Standard Operating Procedures (SOP's).6. Arrange trucking to customer's warehouses as required by SOP's.7. Communicate with freight locations to verify shipment availability. Identify and resolve issues causing delays in air/ocean cargo movement.8. Communicate with KAM team or Sale term to update customer SOP's as necessary.9. Create and forward back up documentation for accounts payable for payments on appropriate A/P posted items.10. Review and notate shipment file number of trucker invoices.. Approve invoices for payment by accounting department.3.KNOWLEDGE/SKILLS/ABILITIES/EXPERIENCE/EDUCATION/LICENSES/ CERTIFICATIONSThorough knowledge of international shipping proceduresThorough knowledge of airport/port practices and proceduresCargowise system knowledge and experienceDOT General Awareness trainingBasic math abilitiesBasic PC skills4. WORK ACTIVITY ALLOCATIONCustomer Service15Operations Technical60Operations Clerical255 . WORKING RELATIONSHIPSMost Frequent Contacts and Nature or PurposeCustomersService including shipment tracking and procedure questionsManager Air Import SupervisorProcedure and direction questionsAccounting department Invoice payment and file settlement questionsTruckersShipment pickup and delivery instructionsAirlines/CarriersShipment arrival and availability informationWarehousesShipment availability informationOverseas agentsShipment information and communications6. JOB REQUIREMENTS AND QUALIFICATIONSEducationAssociates or bachelor's degreeA minimum of 2 years of experience in Freight Forwarding operation experience preferredEffective communication, including writing, speaking and interpersonal communicationQuick critical thinking and problemsolving abilitiesExcellent customer service and client relations skillsKeep organization and time management skillsGood collaboration and team work abilitiesAbility to work in a fastpaced environmentAdvanced data analysis and data visualizationAbility to use computers, software and other technology for inventory and communication purposesUnderstanding of the supply chain, including common obstacles and effective solutionslflogisticsIf this sounds like you, Apply Now

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