Remote QA Team Lead, Customer Experience (Santa Fe)

Remote QA Team Lead, Customer Experience (Santa Fe)

14 nov
|
Hyprwork
|
Santa Fe

14 nov

Hyprwork

Santa Fe

Remoto: Teletrabajo

HarZa Group, a remote-first health and wellness brand holder, seeks a QA Team Lead to redefine quality standards for Customer Experience across brands. You will lead evaluators, set coverage, calibrate scoring, and ensure data integrity from phone, email and chat interactions. This role focuses on turning feedback into fixes, not just coaching, and requires hands-on rubric development with leadership alignment. We operate remote-first with an EST collaboration window (8am–12pm). #J-18808-Ljbffr

📌 Remote QA Team Lead, Customer Experience (Santa Fe)
🏢 Hyprwork
📍 Santa Fe

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