This is a first-line, hands‐on people leadership role supporting a local team of a general operation.
The focus is on day‐to‐day execution, prioritization, coaching, and performance support to deliver timely, high‐quality client solutions.Shift: Monday–Friday, 1:00 pm – 10:00 pmJob ResponsibilitiesProvide daily guidance, prioritization, and support to Presentation Specialists to ensure processes and methodologies are followedTrack work in progress and team coverage; monitor core metrics (demand vs. capacity) and elevate risks/issues to managementSupport onboarding and training; provide ongoing feedback and coaching to drive quality and timelinessEnsure adherence to HR/Compliance and departmental policies and procedures, including health & safety guidelinesFoster a positive,



inclusive team environment; remove blockers and drive rapid resolution for clientsIdentify improvement opportunities and support implementation in partnership with management and global partnersRequired Qualifications, Skills and CapabilitiesAdvanced English10+ years of relevant operations/service delivery experienceProven experience leading a team is required.Strong communication, organization, and problem‐solving skillsPreferred QualificationsExposure to KPI tracking and basic workforce planningBefore you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization.
Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.
We know what it takes to lead UPS into tomorrow‐people with a unique combination of skill + passion.
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📌 Supply Chain & Operations Manager - Latam (Quilmes)
🏢 Super Speciosa
📍 Quilmes