About the Role
We are looking for a Mid-level Java Developer to own backend Java services and platform-level engineering for the Case object ecosystem, covering service logic, data processing, and platform reliability. The mandatory requirements are 3+ years of experience as a Mid-Level Engineer, Java backend software engineering experience, hands-on API and integration experience, production troubleshooting and incident support, production monitoring and alert triage, and an upper-intermediate English level. What you will do
• Own backend Java services and platform-level engineering for the Case object ecosystem, including service logic, data processing, and platform reliability.
• Contribute to engineering work on daemons and MuleSoft capabilities in the integration layer.
• Diagnose and resolve API/integration failures affecting downstream Salesforce Service Cloud processes.
• Participate in the developer first responder (DFR) rotation and the ops review process, providing hands-on production troubleshooting and incident support.
• Triage critical alerts related to backend service and platform health.
• Handle keep-the-lights-on requests, track open incidents, and document findings in Confluence.
• Partner with cross-functional stakeholders to keep case workflows running reliably. Must haves
• 3+ years of experience as a Mid-Level Engineer.
• Java Backend software engineering experience.
• Hands-on API/integration experience.




• Production troubleshooting and incident support experience.
• Experience with production monitoring, alert triage, and service/platform health.
• Experience diagnosing and resolving API/integration failures.
• Upper-intermediate English level. Nice to haves
• MuleSoft (strongly desired).
• Salesforce Service Cloud integration experience.
• Enterprise integration / middleware experience.
• Message-based or asynchronous integration experience.
• Data processing / data transformation experience.
• CI/CD and DevOps experience.
• Monitoring / observability tools. Perks
• Growth without limits: build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget
• Competitive compensation: get recognition that reflects your skills and impact, with regular performance and compensation reviews
• Flexibility: work 100% remotely with flexible hours that support focus, autonomy, and a healthy work rhythm
• Meaningful, modern projects: build impactful products using modern technologies alongside general teams and leading brands
• Collaborative culture: join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized
• Well-being & support: access local well-being programs and people-focused support tailored to your location

📌 Software Engineer (Argentina)
🏢 AgileEngine
📍 Argentina