About StudioCLIStudioCLI is a growing real estate media and marketing company based in Florida, USA. We work with real estate professionals and businesses to deliver exceptional photography, video production, and marketing services. We're looking for an extraordinary individual to take ownership of our client experience and help coordinate our daily operations. This isn't a typical administrative or virtual assistant position. We're looking for someone who genuinely loves helping people, thrives in a fast-paced environment, takes ownership of problems, and wants to be an important part of a growing company.

About the Role
As our Client Experience & Operations Manager, you'll be one of the most important points of contact between our clients, photographers, videographers, editors, and leadership team. Your responsibility is to make sure clients feel genuinely cared for, communication flows smoothly, schedules stay organized, and problems are handled professionally from beginning to end. You should be the type of person who sees a problem as an opportunity to make someone's day better. We want someone who doesn't just complete tasks but thinks ahead, takes initiative, and genuinely cares about the success of the company and everyone working with it. Your ResponsibilitiesClient Experience & Communication
• Deliver exceptional customer service through phone calls, emails, and text messages.
• Build strong, positive relationships with clients.
• Proactively communicate updates, scheduling changes, and important information.
• Handle client complaints, concerns, and special requests with professionalism and empathy.
• Take complete ownership of customer issues through resolution.
• Help create a consistently outstanding client experience. Scheduling & Production Coordination
• Coordinate photography and videography appointments.
• Communicate daily with photographers, videographers, editors, and other team members.
• Manage scheduling changes, reschedules, cancellations, and special requests.




• Ensure production team members have accurate information and clear expectations.
• Coordinate additional services, change orders, revisions, and rush requests.
• Anticipate scheduling conflicts and operational issues before they become problems. Operations & Accountability
• Maintain organized records of client communication and outstanding tasks.
• Follow established procedures while identifying opportunities for improvement.
• Use our internal AI-powered knowledge base, SOPs, and operational systems to work efficiently.
• Monitor outstanding requests and ensure nothing gets overlooked.
• Communicate operational challenges and opportunities to leadership.
• Take initiative to continuously improve the way StudioCLI operates. Who We're Looking ForPersonality and mindset You are naturally friendly, outgoing, and positive. You enjoy talking with people and helping them solve problems. You have a strong sense of ownership and accountability. You don't need someone reminding you to follow up or checking whether you've completed your responsibilities. You're highly organized, attentive to details, and comfortable balancing several priorities simultaneously. You genuinely care about the success of your clients, your teammates, and the company. Required qualifications
• Advanced English proficiency (C1/C2), with outstanding verbal and written communication.
• Previous experience in a client-facing customer service, customer success, account management, or operations role.
• Experience communicating with U.
S.-based clients.
• Strong organizational and problem-solving skills.




• Excellent computer literacy and the ability to learn new platforms quickly.
• Reliable internet, a professional remote workspace, and the ability to handle phone calls throughout the workday.
• Availability during U.
S. Eastern business hours. Highly preferred
• Experience with real estate, photography, videography, marketing agencies, or creative production.
• Familiarity with appointment scheduling, CRM systems, and project management software.
• Experience coordinating remote teams and managing multiple customer requests. ScheduleThis is a full-time independent contractor opportunity with an expected commitment of approximately 45–50 hours per week. Our clients and production teams need reliable support Monday through Friday, particularly between 8:30 AM and 5:30 PM U.
S. Eastern Time. We're looking for someone who takes complete ownership of their responsibilities. Someone who thinks proactively, follows through without reminders, and genuinely cares about helping our clients, team members, and company succeed. Occasionally, situations may require attention outside normal weekday coverage. We expect a proactive approach to urgent matters, with after-hours availability and coverage expectations clearly agreed upon in advance. Compensation$1,400-$1,800 USD per month depending on experience. What Success Looks LikeOur clients love working with you. Our photographers and videographers trust you. Our leadership team trusts that important details are handled without constant supervision. Problems are resolved, customers remain informed, and opportunities to improve our operation are proactively identified. Most importantly, you take pride in helping StudioCLI deliver an exceptional experience every single day.

How to Apply
Please submit your resume and a brief video introduction in English. We're especially interested in learning about your personality, communication skills, and approach to taking ownership.

📌 Client Experience (Argentina)
🏢 StudioCLI
📍 Argentina