Technology support III (Buenos Aires)

Technology support III (Buenos Aires)

13 nov
|
JP Morgan Chase
|
Buenos Aires

13 nov

JP Morgan Chase

Buenos Aires

DevOps — VMware Cloud Foundation

Key responsibilities

- Own reliability and availability for critical applications and infrastructure in large-scale production environments.
- Execute controlled service changes and troubleshoot complex issues across VMware, compute, storage, and networking.
- Lead incident response, restore services, and use operational data to prevent recurring issues.
- Automate routine work and advance self-healing, observability, and "operability by design."
- Lead performance and capacity assessments; translate findings into measurable improvements.
- Partner across teams to deliver reliability outcomes, mentor engineers, and strengthen SRE practices.
- Use enterprise-authorized AI tools to support incident triage and operational workflows, applying human review and appropriate data safeguards.

Required qualifications

- 5+ years of experience in network, software, or systems engineering, with increasing ownership.




- Enterprise experience with VMware ESXi and vSAN; hands-on troubleshooting and service changes in VMware Cloud Foundation (VCF).
- Strong production operations, systems, networking, and problem-solving skills.
- Data center networking knowledge, including BGP, VRF, MPLS, IP, TCP, and UDP.
- Scripting or software development experience in Python, JavaScript, or PowerShell.
- Demonstrated ability to lead in agile teams and collaborate across technical and non-technical groups.
- Experience validating AI-assisted recommendations and handling operational data responsibly.
- Advanced English proficiency.

Preferred qualifications

- VMware NSX-T or Hyper-V experience.
- Experience improving observability, incident management, and post-incident practices.
- Familiarity with AI-assisted engineering or operations.

📌 Technology support III (Buenos Aires)
🏢 JP Morgan Chase
📍 Buenos Aires

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