About the Role

We are looking for a Mid-level Java Developer to own backend Java services and platform-level engineering for the Case object ecosystem, covering service logic, data processing, and platform reliability.

The mandatory requirements are 3+ years of experience as a Mid-Level Engineer, Java backend software engineering experience, hands-on API and integration experience, production troubleshooting and incident support, production monitoring and alert triage, and an upper-intermediate English level.

What you will do

- Own backend Java services and platform-level engineering for the Case object ecosystem, including service logic, data processing, and platform reliability.
- Contribute to engineering work on daemons and MuleSoft capabilities in the integration layer.
- Diagnose and resolve API/integration failures affecting downstream Salesforce Service Cloud processes.
- Participate in the developer first responder (DFR) rotation and the ops review process, providing hands-on production troubleshooting and incident support.
- Triage critical alerts related to backend service and platform health.
- Handle keep-the-lights-on requests, track open incidents, and document findings in Confluence.
- Partner with cross-functional stakeholders to keep case workflows running reliably.

Must haves

- 3+ years of experience as a Mid-Level Engineer.
- Java Backend software engineering experience.
- Hands-on API/integration experience.




- Production troubleshooting and incident support experience.
- Experience with production monitoring, alert triage, and service/platform health.
- Experience diagnosing and resolving API/integration failures.
- Upper-intermediate English level.

Nice to haves

- MuleSoft (strongly desired).
- Salesforce Service Cloud integration experience.
- Enterprise integration / middleware experience.
- Message-based or asynchronous integration experience.
- Data processing / data transformation experience.
- CI/CD and DevOps experience.
- Monitoring / observability tools.

Perks

- Growth without limits: build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget
- Competitive compensation: get recognition that reflects your skills and impact, with regular performance and compensation reviews
- Flexibility: work 100% remotely with flexible hours that support focus, autonomy, and a healthy work rhythm
- Meaningful, modern projects: build impactful products using modern technologies alongside general teams and leading brands
- Collaborative culture: join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized
- Well-being & support: access local well-being programs and people-focused support tailored to your location

📌 Software Engineer (Argentina)
🏢 AgileEngine
📍 Argentina