Role: Activation Center Recruiting Process Operations Specialist
Rank: GDS Senior
Location: Buenos Aires

The Opportunity
• Partner with Recruiters, Recruiting Leaders, and Recruiting Process Excellence (RPX) teammates to support effective and consistent recruiting operations
• Help solve recruiting process and technology challenges that impact recruiting delivery
• Build expertise in recruiting operations, recruiting technology, and TA2 processes
• Contribute to projects and initiatives that improve recruiting effectiveness, strengthen operational governance, and enhance the Recruiter experience

Your Key Responsibilities
Recruiting operations and stakeholder support
• Serve as a primary point of contact for recruiting process support, partnering with Recruiters and Recruiting Coordinators to resolve issues and answer questions
• Support attraction, conference, and internship programming from an operational lens, including owning and executing on centralized tasks on behalf of the recruiting field
• Build trusted relationships with Team Leaders and Activation Center Leads to promote consistent recruiting practices
• Support onboarding and enablement of new recruiting team members through basic training, process guidance and knowledge sharing
• Surface risks, provide recommendations, and escalate concerns when appropriate

Process documentation and knowledge management
• Create, refine, and maintain recruiting process documentation, job aids, and operational resources for Early Careers and Experienced Hire teams
• Format and finalize training materials and presentations related to Recruiter and hiring process expectations
• Support large-scale document maintenance efforts,



including Job Advert refreshes and process documentation updates
• Support just-in-time process documentation efforts across the AC, including policy and regulatory updates, technology shifts that impact process, and reporting practices
• Maintain Teams channels, TRC resources, the Job Advert Repository, and other shared resources

Data management and governance
• Conduct enterprise-wide audits of requisitions, Job Adverts, and system data to identify issues and drive remediation
• Review active job postings to ensure associated Job Adverts and requisition data remain accurate
• Maintain requisition data, coding structures, repositories, and other governance resources that support reporting effectiveness
• Analyze and model recruiting data to support operational decisions

Process improvement and team support
• Partner with RPX teammates, Recruiters, and AC Leads to execute on shared priorities and continuous improvement efforts
• Proactively identify opportunities to improve recruiting processes and operational effectiveness
• Assist with technology implementation efforts through testing activities, process building, and training development
• Support RPX team operations through project coordination, meeting management, and presentation development
• Assist with the development and maintenance of agents, knowledge resources,



and operational tools

Skills and attributes for success
• Strong analytical skills with the ability to review data and support operational decision-making
• Demonstrated ability to investigate issues, identify root causes, and develop practical solutions
• Ability to translate business needs into effective operational processes and tools
• Strong relationship-building skills with the confidence to work across Recruiters, Recruiting Leaders, and Activation Center stakeholders
• Effective written and verbal communication skills, including the ability to tailor messaging to different audiences
• Strong attention to detail and commitment to data quality, process integrity, and operational excellence
• Ability to manage multiple priorities, navigate ambiguity, and contribute to team goals in a fast-paced environment

To qualify you must have
• Three to five years of experience in recruiting operations, Talent Acquisition, HR operations, business operations, process improvement, data analysis, or a related field
• Bachelor's degree (completed or in progress), or equivalent relevant professional experience
• Experience supporting operational processes, governance activities, audits, or business operations
• Experience working with data, reporting, or quality review activities
• Experience developing process documentation, training materials, or operational resources
• Strong proficiency in English, with the ability to communicate effectively in a professional business environment
• Strong proficiency with Microsoft Office applications, especially Excel, PowerPoint, and Teams

📌 Activation Center Recruiting Process Operations Specialist - Senior Associate - EY GDS (Buenos Aires)
🏢 EY
📍 Buenos Aires