About the Role:As an Agentic AI Developer specializing in Microsoft 365 Copilot and knowledge platforms, you will play a critical role in designing, configuring, and building the AI agent, search, and persona-based experience of the Polyphonic Data System.
You will collaborate closely with the program lead, governance document authors, the Data Literacy Academy team, and engineering teams to deliver a Copilot-based agent that understands a large, connected governance document estate.
Your work will span agent configuration, RAG implementation, content architecture, dependency visualization, and document lifecycle workflows, with a strong emphasis on accuracy, citation integrity, and platform-agnostic design.General ResponsibilitiesCollaborate with the program lead, governance document authors, and engineering teams to understand platform requirements and agent behavior expectationsAnalyze governance documentation, requirements, and technical specifications to create clear, accurate, and well-cited agent configurationsDesign, configure, and maintain Copilot agents covering functional and persona-based aspects of the platformImplement comprehensive RAG strategies to validate answer accuracy, citation reliability, and security of grounded responsesDevelop and maintain content architecture, metadata, and taxonomy with appropriate chunking and tagging to support AI consumptionPlan, execute, and analyze search relevance tuning and agent quality measures to assess accuracy, adoption, and user feedbackIdentify, document, and report agent quality issues with detailed evidence, logs,



and remediation recommendationsWork closely with product, engineering, and governance stakeholders to anticipate and support upcoming platform changesDevelop and maintain reusable agent configurations, runbooks, and documentation, focusing on efficiency, portability, and quality gatesCommunicate actively with stakeholders to clarify requirements, review designs, and verify implementationsMaintain organized and traceable configuration artifacts, prompts, and runbooks, ensuring compliance with governance and audit standardsProactively identify risks, escalate critical issues, and suggest mitigation strategies to ensure high-quality, compliant deploymentsParticipate actively in Agile ceremonies, including stand-ups, sprint planning, retrospectives, and backlog groomingTechnical ResponsibilitiesDesign, implement, and maintain declarative and custom agents in Microsoft Copilot Studio and Microsoft 365 Copilot, grounded on SharePoint libraries, Agile QMS copies, and partner SharePoint sitesWrite and tune agent instructions, topics, actions, and knowledge sources so answers remain accurate, cited, and consistent across audiencesConfigure persona-specific agents or behaviors for commercial, functional, engineering, customer,



and auditor audiencesBuild retrieval-augmented generation (RAG) patterns where Copilot alone is insufficient, using Azure AI Search, Azure OpenAI/Azure AI Foundry, or Microsoft Graph connectorsEnable on-demand generation of PowerPoint, Word, Excel, and PDF outputs from platform content using approved brand templatesApply Microsoft Purview sensitivity labels, permissions, and data loss prevention controls so the agent only surfaces content each user is authorized to see, supportinRequirements:Must Have:Strong experience in software/platform/data solution development (8–12 years), including 3+ years delivering AI/LLM solutions to productionWith hands-on expertise in Microsoft 365 Copilot and Copilot Studio (declarative/custom agents, knowledge sources, actions, plugins, Graph connectors)Solid understanding of platform-agnostic design, building agents and content models portable across platforms using open APIs and decoupled architectureExperience with generative AI and RAG patterns (prompt engineering, grounding, chunking, embeddings, hallucination control) using Azure AI Search and Azure OpenAI/Azure AI FoundryFamiliarity with AWS services (S3, Lambda, API Gateway) and awareness of Amazon Bedrock and Amazon KendraExperience with SharePoint Online architecture, metadata, taxonomy, and Power Platform (Power Automate, Power Apps, Dataverse)Proficiency in Agile delivery and effective cross-team communication with distributed, multi-vendor stakeholdersExperience with front-end development (SPFx, React, TypeScript) and knowledge graph/data modeling is a plus

📌 Key Engineer Agentic Ai Developer - Ms Copilot Studio (Buenos Aires)
🏢 Techunting
📍 Buenos Aires