The Sales Development Representative is the first point of contact for potential clients, creating positive first impressions and driving initial engagement with prospective leads.
This role is responsible for generating opportunities, fostering client relationships, and guiding potential customers through the early stages of the sales pipeline.
You will work closely with Research, Business Development, and Marketing teams, using provided tools and materials to support lead conversion effectively.
Key Responsibilities
Proactively make outbound calls, answer inbound inquiries, and convert leads into sales
Qualify leads by identifying decision-makers and understanding client needs
Maintain and expand a database of potential clients by conducting targeted research
Educate prospects on services, respond to inquiries, and document client interactions in CRM
Utilize solution-selling techniques to overcome objections and build rapport
Support marketing efforts through drip campaigns, mass email initiatives, and customer education




Collaborate with the Business Development team on strategies for targeting prospective clients
Ensure accurate, timely record-keeping and account maintenance in CRM
Foster a positive, collaborative team environment and contribute to periodic training sessions
Skills and Abilities
Excellent verbal and written communication skills, with the ability to present confidently
Strong organizational, problem-solving, and multitasking abilities
Effective negotiation and conflict‐resolution skills
Self‐motivated with strong interpersonal abilities and a positive outlook
Proficiency in CRM software, Microsoft Office Suite, and data analysis tools
Qualifications
High school diploma required; a bachelor's degree is preferred
Minimum of 1 year experience in BPO, telesales, or similar role
Proven track record in lead qualification, sales, and relationship‐building
Demonstrated success in meeting or exceeding sales targets
Must be fluent in English and Spanish
Candidates must be a resident of Argentina
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📌 Sales Development Representative - Spanish Bilingual (Buenos Aires)
🏢 Peak Outsourcing
📍 Buenos Aires