We are seeking a highly organized and detail-oriented Bilingual Case Manager Assistant to support a busy Florida Personal Injury Law Firm. This role is responsible for assisting with case management, client communication, insurance coordination, medical records management, and administrative support to ensure cases move efficiently from intake through resolution.

The adecuado candidate is fluent in both English and Spanish, has experience supporting personal injury cases in a legal environment, and is comfortable working within established workflows, procedures, and case management systems.

Key Responsibilities

- Assist with personal injury case management from intake through case resolution.
- Communicate with English and Spanish-speaking clients regarding case updates and documentation requests.
- Coordinate with insurance companies regarding claims, records, and case status.




- Request, organize, and maintain medical records, billing statements, and lien documentation.
- Schedule appointments and coordinate with medical providers.
- Update and maintain case information within Smokeball and other case management systems.

Requirements

- Fluent in English and Spanish (written and verbal).
- Smokeball experience is required.
- Minimum 1 year of experience as a Case Manager Assistant within a Florida Personal Injury Law Firm.
- Experience handling personal injury cases and insurance claims.
- Experience obtaining and managing medical records, billing statements, and lien documentation.
- Exeperience using Smoke Ball (MUST)

📌 Case Manager Assistant (Argentina)
🏢 Solvo Global
📍 Argentina