Role: Activation Center Recruiting Process Operations Specialist

Rank: GDS Senior

Location: Buenos Aires

The Opportunity

- Partner with Recruiters, Recruiting Leaders, and Recruiting Process Excellence (RPX) teammates to support effective and consistent recruiting operations
- Help solve recruiting process and technology challenges that impact recruiting delivery
- Build expertise in recruiting operations, recruiting technology, and TA2 processes
- Contribute to projects and initiatives that improve recruiting effectiveness, strengthen operational governance, and enhance the Recruiter experience

Your Key Responsibilities

Recruiting operations and stakeholder support

- Serve as a primary point of contact for recruiting process support, partnering with Recruiters and Recruiting Coordinators to resolve issues and answer questions
- Support attraction, conference, and internship programming from an operational lens, including owning and executing on centralized tasks on behalf of the recruiting field
- Build trusted relationships with Team Leaders and Activation Center Leads to promote consistent recruiting practices
- Support onboarding and enablement of new recruiting team members through basic training, process guidance and knowledge sharing
- Surface risks, provide recommendations, and escalate concerns when appropriate

Process documentation and knowledge management

- Create, refine, and maintain recruiting process documentation, job aids, and operational resources for Early Careers and Experienced Hire teams
- Format and finalize training materials and presentations related to Recruiter and hiring process expectations
- Support large-scale document maintenance efforts,



including Job Advert refreshes and process documentation updates
- Support just-in-time process documentation efforts across the AC, including policy and regulatory updates, technology shifts that impact process, and reporting practices
- Maintain Teams channels, TRC resources, the Job Advert Repository, and other shared resources

Data management and governance

- Conduct enterprise-wide audits of requisitions, Job Adverts, and system data to identify issues and drive remediation
- Review active job postings to ensure associated Job Adverts and requisition data remain accurate
- Maintain requisition data, coding structures, repositories, and other governance resources that support reporting effectiveness
- Analyze and model recruiting data to support operational decisions

Process improvement and team support

- Partner with RPX teammates, Recruiters, and AC Leads to execute on shared priorities and continuous improvement efforts
- Proactively identify opportunities to improve recruiting processes and operational effectiveness
- Assist with technology implementation efforts through testing activities, process building, and training development
- Support RPX team operations through project coordination, meeting management, and presentation development
- Assist with the development and maintenance of agents,



knowledge resources, and operational tools

Skills and attributes for success

- Strong analytical skills with the ability to review data and support operational decision-making
- Demonstrated ability to investigate issues, identify root causes, and develop practical solutions
- Ability to translate business needs into effective operational processes and tools
- Strong relationship-building skills with the confidence to work across Recruiters, Recruiting Leaders, and Activation Center stakeholders
- Effective written and verbal communication skills, including the ability to tailor messaging to different audiences
- Strong attention to detail and commitment to data quality, process integrity, and operational excellence
- Ability to manage multiple priorities, navigate ambiguity, and contribute to team goals in a fast-paced environment

To qualify you must have

- Three to five years of experience in recruiting operations, Talent Acquisition, HR operations, business operations, process improvement, data analysis, or a related field
- Bachelor's degree (completed or in progress), or equivalent relevant professional experience
- Experience supporting operational processes, governance activities, audits, or business operations
- Experience working with data, reporting, or quality review activities
- Experience developing process documentation, training materials, or operational resources
- Strong proficiency in English, with the ability to communicate effectively in a professional business environment
- Strong proficiency with Microsoft Office applications, especially Excel, PowerPoint, and Teams

📌 Activation Center Recruiting Process Operations Specialist - Senior Associate - EY GDS (Buenos Aires)
🏢 EY
📍 Buenos Aires