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Job Title: Office Coordinator
About The Company
Our client runs a body shop, a car dealership, and a restaurant, all marketed through the body shop's Instagram.
Job Description
You will manage auto insurance claims, estimates, and payments for a body shop. You will start with the body shop and grow into supporting three businesses over time.
You will shadow a live claim from start to finish with the owner and office team guiding you.
Responsibilities Of The Role
- Call insurance companies to open claims and request estimates
- Email vehicle photos to adjusters and follow up until the estimate arrives
- Check each estimate line by line against the vigente damage and parts
- Spot anything the insurer did not cover and file a supplement with supporting photos
- Follow up until supplements are approved and payments arrive on time
- Give simple summaries per car to the owner
- Set up a tracking method in a Google Sheet
- Take and make calls through the shop phone app and team group chat
- Keep the owner updated on shop events
- Work with in-shop office staff and customers in English and Spanish
- Suggest content ideas for Instagram
- Help with simple edits in CapCut or Canva
Required Experience And Qualifications
- C2 spoken and written English
- Fluent Spanish
- Proven experience working with insurance companies on auto claims, estimates, and supplements
Preferred Skills
- Body shop or collision repair experience
- Working knowledge of cars and auto parts
- Social media experience
- CapCut and Canva skills
- Basic Google Sheets skills for simple tracking
- Interest in growing with the owner across multiple businesses
Personality
- Detail-oriented
- Takes coaching feedback well
- Steady and structured
- Confident and calm phone manner
- Coachable and quick to learn
- Works independently on assigned tasks
- Patient with insurer wait times
Software & Tools
- Quo
- Text and group chat
- Email
- Google Sheets
- CapCut
- Canva
Schedule
Monday, Tuesday, Wednesday, Thursday, Friday
09:00–17:00 CT
40 hours per week
Salary And Benefits
- Payment in USD or Local Currency according to candidate's preference.
- Full-time remote opportunity.
📌 Office Coordinator (Argentina)
🏢 Virtustant
📍 Argentina
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