Transition Manager

12+ roles | Pune, Bangalore and Buenos Aires | Multi functional transitions

About Proservartner

Proservartner is a fast growing international consulting firm headquartered in London, with teams and clients around the world. For more than a decade we have helped organisations design and deliver next generation operations: redefining operating models, optimising processes and embedding automation and AI across Finance, HR and beyond.

Our work spans GBS and transformation, outsourcing advisory, AI and automation, process and task mining, change management, and learning and development. We work side by side with our clients' teams, bringing pragmatic, experienced practitioners, data, leading tools and complete independence, so the advice we give is honest and the results last.

Bold transformation. Real results. Delivered with assurance, speed and impact.

Number of roles 12+ roles

Role Transition Manager

Level Manager / Senior Manager

Location Mainly Pune and Bangalore, India; some roles in or near Buenos Aires, Argentina

Functional areas IT, Supply Chain, Logistics and Operations, with some Finance

Experience Typically 8+ years, including hands on delivery of multiple transitions

Languages Fluent English essential; Spanish essential for Buenos Aires based roles

About the role

Proservartner is building a large team of Transition Managers to support a major programme of transitions for our clients. We are hiring more than 12 Transition Managers, mainly based in Pune and Bangalore, with some roles based in or near Buenos Aires.

You will lead the move of processes and services into delivery centres in India and Latin America, across IT, Supply Chain, Logistics and Operations, with some Finance scope. You will own your transitions end to end,



from planning and knowledge transfer through to go live and stabilisation, working as part of a wider programme with a central Transition Management Office (TMO), other transition managers and client teams around the world.

Key responsibilities

● Lead end to end transitions of IT, Supply Chain, Logistics, Operations or Finance processes into delivery centres in India or Latin America.

● Build and own the transition plan for your scope, covering due diligence, process discovery, knowledge transfer, parallel run, go live and hypercare.

● Run knowledge transfer between the sending teams and the receiving teams, making sure processes, systems access and documentation are in place.

● Manage risks, issues, dependencies and decisions (RAID), escalating in good time and keeping your waves on track.

● Coordinate with HR, IT, facilities and vendors on team set up, recruitment, onboarding, access and readiness.

● Track readiness and run service readiness testing and go live checks.

● Stabilise operations after go live, making sure service levels and KPIs are met before handing over to business as usual.

● Report progress to the TMO and steering committees, and work closely with other transition managers on shared dependencies.

● Spot opportunities to standardise, simplify and automate processes during the transition.

What you'll bring - Essential





● Proven experience leading multiple transitions into GBS, shared services or outsourced delivery centres, from planning through to stabilisation.

● Functional experience in at least one of IT, Supply Chain, Logistics or Operations; Finance experience is a plus.

● Strong project and transition management skills, including transition planning, RAID management and TMO reporting.

● Hands on experience of knowledge transfer, parallel runs, service readiness testing and hypercare.

● Confidence engaging stakeholders and working with teams across different countries and time zones.

● Based in, or able to work from, Pune, Bangalore or Buenos Aires.

● Fluent English; fluent Spanish for Buenos Aires based roles.

Desirable

● Consulting or advisory transition delivery experience.

● Experience of IT service transitions, including application support, infrastructure or service desk.

● Supply chain, logistics or order management process expertise.

● Experience with ERP and supply chain systems such as SAP, Oracle or ServiceNow.

● Project management or transition certification, such as PRINCE2 or PMP.

● Experience combining transitions with process improvement or automation.

Why join Proservartner

● Be part of a large, high profile transition programme for international clients.

● Be part of an independent consulting firm where honest, practical advice comes first.

● Build your expertise across GBS, outsourcing, automation and AI.

● Work alongside experienced practitioners and technology partners such as UiPath, ABBYY and Celonis.

Job Type: Full-time

Application Question(s):

- Please confirm your notice period.
- Please confirm your expected salary.

Work Location: Remote

📌 Transition Manager (Buenos Aires)
🏢 Proservartner
📍 Buenos Aires