About the roleWe are hiring a NOC Engineer to join the operations team of a Tier 1 global Internet backbone provider. Our client runs one of the largest and most reliable backbones in the world: 30+ years in the market, network presence in 100+ countries and 2,900+ customers, including telecom operators, hyperscalers, cloud providers and digital platforms.You will monitor and troubleshoot a global IP and optical network, own incidents end to end and keep traffic flowing for some of the biggest networks on the Internet.What you will doMonitor the network across IP and transmission platforms (including xWDM), sites and owned and leased fiberAct on service-impacting and potentially service-impacting alarmsTroubleshoot faults and outages and resolve them at first line whenever possibleOwn incidents from detection to restorationWork with hardware vendors, field support and third-party network providers during troubleshootingTrack SLA commitments and coordinate resolution across teamsAct as SPOC during planned maintenance and outagesWrite root cause analyses,



outage reports and clear incident documentationConfigure and improve NOC monitoring tools and processesWhat you bring3 to 5+ years in a NOC or similar network operations environmentStrong troubleshooting skills on IP and/or transmission platformsSolid knowledge of TCP/IP, MPLS, BGP, QoS and xWDMCCNP Enterprise level knowledge (for IP-focused profiles) or equivalent hands-on experienceHands-on experience with monitoring tools, incident handling and fault managementComfortable working in Linux and Windows environmentsAdvanced English, written and spoken, for daily work with international teamsOwnership and good judgment under time pressureNice to haveTelecom or carrier background (ISP, backbone, transport)Scripting in Python or BashExperience configuring or improving NOC monitoring toolsExperience in international environmentsWhat we offerLong-term role on a global, large-scale networkHybrid work in Buenos Aires with versátil hoursComprehensive medical insurance and mental health supportTraining budget plus English and Spanish classesBenefits program covering fitness, hobbies, pet care and moreClear growth path inside a global engineering organization.-Requerimientos- Educación mínima: Terciario4 años de experienciaIdiomas: InglésConocimientos: Ccna, Cisco ccna, NetworkingPalabras clave: operario, operator

📌 Noc Operator (Ingles) (San Cristobal)
🏢 Itmates
📍 San Cristobal