WE ARE HIRING CALL CENTER AGENTSYou will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information.- Responsibilities and Duties: - Management and resolve customer complaints- Sell products and place customer orders in the computer system- Identify and escalate issues to supervisors- Provide product and service information to customers- Research required information using available resources- Research, identify, and resolve customer complaints using applicable software- Route calls to appropriate resources- Document all call information according to standard operating procedures- Recognize, document,
and alert the management team of trends in customer calls- Follow up customer calls where necessary- Upsell products and services- Complete call logs and reportsOther duties as assigned- Qualifications and skills: - 1-3 years of experience in a call center environment- Knowledge of customer service practices and principles- Excellent data entry and typing skills- Superior listening, verbal, and written communication skills- Ability to handle stressful situation appropriately- Should have own computer and noice cancelling headphoneEnergy campaignSalary:280 ARS/hrDays of Operation: 2 shifts (to be announced) But from 7am to 7pm (pacific time) operations // 40hrs per week // 5 days.Pay: $280.00 per hourAbility to commute/relocate:- Corrientes, Corrientes: Reliably commute or planning to relocate before starting work (preferred)
📌 Call Center Agent (Corrientes)
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📍 Corrientes
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