WE ARE HIRING CALL CENTER AGENTS

You will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information.

- Responsibilities and Duties: _
- Management and resolve customer complaints
- Sell products and place customer orders in the computer system
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Research, identify, and resolve customer complaints using applicable software
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
- Upsell products and services




- Complete call logs and reports Other duties as assigned
- Qualifications and skills: _
- 1-3 years of experience in a call center environment
- Knowledge of customer service practices and principles
- Excellent data entry and typing skills
- Superior listening, verbal, and written communication skills
- Ability to handle stressful situation appropriately
- Should have own computer and noice cancelling headphone

Energy campaign

Salary :280 ARS/hr

Days of Operation : 2 shifts (to be announced) But from 7am to 7pm (pacific time) operations // 40hrs per week // 5 days.

Pay: $280.00 per hour

Ability to commute/relocate:

- Corrientes, Corrientes: Reliably commute or planning to relocate before starting work (preferred)

📌 Call Center Agent (Corrientes)
🏢 Linked Helpers
📍 Corrientes