About the Role: As an Agentic AI Developer specializing in Microsoft 365 Copilot and knowledge platforms, you will play a critical role in designing, configuring, and building the AI agent, search, and persona-based experience of the Polyphonic Data System.
You will collaborate closely with the program lead, governance document authors, the Data Literacy Academy team, and engineering teams to deliver a Copilot-based agent that understands a large, connected governance document estate.
Your work will span agent configuration, RAG implementation, content architecture, dependency visualization, and document lifecycle workflows, with a strong emphasis on accuracy, citation integrity, and platform-agnostic design.
General Responsibilities Collaborate with the program lead, governance document authors, and engineering teams to understand platform requirements and agent behavior expectations Analyze governance documentation, requirements, and technical specifications to create clear, accurate, and well-cited agent configurations Design, configure, and maintain Copilot agents covering functional and persona-based aspects of the platform Implement comprehensive RAG strategies to validate answer accuracy, citation reliability, and security of grounded responses Develop and maintain content architecture, metadata, and taxonomy with appropriate chunking and tagging to support AI consumption Plan, execute, and analyze search relevance tuning and agent quality measures to assess accuracy, adoption, and user feedback Identify, document, and report agent quality issues with detailed evidence, logs,



and remediation recommendations Work closely with product, engineering, and governance stakeholders to anticipate and support upcoming platform changes Develop and maintain reusable agent configurations, runbooks, and documentation, focusing on efficiency, portability, and quality gates Communicate actively with stakeholders to clarify requirements, review designs, and verify implementations Maintain organized and traceable configuration artifacts, prompts, and runbooks, ensuring compliance with governance and audit standards Proactively identify risks, escalate critical issues, and suggest mitigation strategies to ensure high-quality, compliant deployments Participate actively in Agile ceremonies, including stand-ups, sprint planning, retrospectives, and backlog grooming Technical Responsibilities Design, implement, and maintain declarative and custom agents in Microsoft Copilot Studio and Microsoft 365 Copilot, grounded on SharePoint libraries, Agile QMS copies, and partner SharePoint sites Write and tune agent instructions, topics, actions, and knowledge sources so answers remain accurate, cited, and consistent across audiences Configure persona-specific agents or behaviors for commercial, functional, engineering, customer,



and auditor audiences Build retrieval-augmented generation (RAG) patterns where Copilot alone is insufficient, using Azure AI Search, Azure OpenAI/Azure AI Foundry, or Microsoft Graph connectors Enable on-demand generation of PowerPoint, Word, Excel, and PDF outputs from platform content using approved brand templates Apply Microsoft Purview sensitivity labels, permissions, and data loss prevention controls so the agent only surfaces content each user is authorized to see, supportin Requirements: Must Have: Strong experience in software/platform/data solution development (8–12 years), including 3 years delivering AI/LLM solutions to production With hands-on expertise in Microsoft 365 Copilot and Copilot Studio (declarative/custom agents, knowledge sources, actions, plugins, Graph connectors) Solid understanding of platform-agnostic design, building agents and content models portable across platforms using open APIs and decoupled architecture Experience with generative AI and RAG patterns (prompt engineering, grounding, chunking, embeddings, hallucination control) using Azure AI Search and Azure OpenAI/Azure AI Foundry Familiarity with AWS services (S3, Lambda, API Gateway) and awareness of Amazon Bedrock and Amazon Kendra Experience with SharePoint Online architecture, metadata, taxonomy, and Power Platform (Power Automate, Power Apps, Dataverse) Proficiency in Agile delivery and effective cross-team communication with distributed, multi-vendor stakeholders Experience with front-end development (SPFx, React, TypeScript) and knowledge graph/data modeling is a plus

📌 Key Engineer Agentic Ai Developer - Ms Copilot Studio (Buenos Aires)
🏢 Techunting
📍 Buenos Aires