NOC Operator (Ingles) - Hibrido (San Cristobal)

NOC Operator (Ingles) - Hibrido (San Cristobal)

11 nov
|
Itmates
|
San Cristobal

11 nov

Itmates

San Cristobal

A convenir Contrato por tiempo indeterminado Jornada completa Presencial y remoto About the role

We are hiring a NOC Engineer to join the operations team of a Tier 1 global Internet backbone provider. Our client runs one of the largest and most reliable backbones in the world: 30 years in the market, network presence in 100 countries and 2,900 customers, including telecom operators, hyperscalers, cloud providers and digital platforms.

You will monitor and troubleshoot a global IP and optical network, own incidents end to end and keep traffic flowing for some of the biggest networks on the Internet.

What you will do

Monitor the network across IP and transmission platforms (including xWDM), sites and owned and leased fiber

Act on service-impacting and potentially service-impacting alarms

Troubleshoot faults and outages and resolve them at first line whenever possible

Own incidents from detection to restoration

Work with hardware vendors, field support and third-party network providers during troubleshooting

Track SLA commitments and coordinate resolution across teams

Act as SPOC during planned maintenance and outages

Write root cause analyses, outage reports and clear incident documentation

Configure and improve NOC monitoring tools and processes

What you bring

3 to 5 years in a NOC or similar network operations environment

Strong troubleshooting skills on IP and/or transmission platforms

Solid knowledge of TCP/IP, MPLS, BGP, QoS and xWDM

CCNP Enterprise level knowledge (for IP-focused profiles) or equivalent hands-on experience





Hands-on experience with monitoring tools, incident handling and fault management

Comfortable working in Linux and Windows environments

Advanced English, written and spoken, for daily work with international teams

Ownership and good judgment under time pressure

Nice to have

Telecom or carrier background (ISP, backbone, transport)

Scripting in Python or Bash

Experience configuring or improving NOC monitoring tools

Experience in international environments

What we offer

Long-term role on a global, large-scale network

Hybrid work in Buenos Aires with flexible hours

Comprehensive medical insurance and mental health support

Training budget plus English and Spanish classes

Benefits program covering fitness, hobbies, pet care and more

Clear growth path inside a integral engineering organization

Requerimientos

- Educación mínima: Terciario
- 4 años de experiencia
- Idiomas: Inglés
- Conocimientos: Ccna, Cisco ccna, Networking

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📌 NOC Operator (Ingles) - Hibrido (San Cristobal)
🏢 Itmates
📍 San Cristobal

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