We are hiring a NOC Engineer to join the operations team of a Tier 1 integral Internet backbone provider. Our client runs one of the largest and most reliable backbones in the world: 30+ years in the market, network presence in 100+ countries and 2,900+ customers, including telecom operators, hyperscalers, cloud providers and digital platforms. You will monitor and troubleshoot a global IP and optical network, own incidents end to end and keep traffic flowing for some of the biggest networks on the Internet.
What you will do
Monitor the network across IP and transmission platforms (including xWDM), sites and owned and leased fiber Act on service-impacting and potentially service-impacting alarms Troubleshoot faults and outages and resolve them at first line whenever possible Own incidents from detection to restoration Work with hardware vendors, field support and third-party network providers during troubleshooting Track SLA commitments and coordinate resolution across teams Act as SPOC during planned maintenance and outages Write root cause analyses, outage reports and clear incident documentation Configure and improve NOC monitoring tools and processes What you bring
3 to 5+ years in a NOC or similar network operations environment Strong troubleshooting skills on IP and/or transmission platforms Solid knowledge of TCP/IP, MPLS, BGP, QoS and xWDM CCNP Enterprise level knowledge (for IP-focused profiles) or equivalent hands-on experience Hands-on experience with monitoring tools, incident handling and fault management Comfortable working in Linux and Windows environments Advanced English, written and spoken, for daily work with international teams Ownership and good judgment under time pressure Nice to have
Telecom or carrier background (ISP, backbone, transport) Scripting in Python or Bash Experience configuring or improving NOC monitoring tools Experience in international environments What we offer
Long-term role on a global, large-scale network Hybrid work in Buenos Aires with flexible hours Comprehensive medical insurance and mental health support Training budget plus English and Spanish classes Benefits program covering fitness, hobbies, pet care and more Clear growth path inside a global engineering organization. -Requerimientos- Educación mínima: Terciario