Overview

At World Business Lenders (WBL), we provide versátil, short-term commercial loans backed by real estate to help small and medium-sized businesses across the United States, particularly those facing difficulties securing traditional financing.

We are a fast-moving, results-driven organization focused on efficient execution, strong risk management, and protecting the company's collateral position

About The Role

Maintain an organized and efficient closing pipeline.
Ensure loans progress from Clear-to-Close through funding within established timelines.
Support Closing Analysts in meeting productivity, accuracy, and quality expectations Identify and resolve closing issues before they cause delays.
Ensure closing documentation is accurate and complete.
Reduce closing errors and post-closing deficiencies.
Maintain effective communication with internal departments and external closing partners.

Escalate complex issues to the Closing Manager promptly.

What Success Looks Like

Maintain an organized, productive Closing Team with clear priorities and accountability
Ensure loans progress efficiently from Clear-to-Close through closing and funding, meeting established SLAs and quality standards
Promote accurate and complete closing documentation while minimizing delays and post-closing defects

Identify workflow bottlenecks, resolve routine operational issues, and elevate complex exceptions appropriately

Support effective coordination across internal departments and external partners while helping protect WBL's collateral position

What You'll Be Doing

Daily Closing Operations

Assist the Closing Manager with daily workflow, loan assignments, and closing priorities.
Monitor the closing pipeline to ensure loans remain on schedule.
Provide guidance and support to Closing Analysts on closing requirements and procedures.
Review loan documents, settlement statements, payoff documentation, closing instructions, and related closing documentation.
Verify that required closing conditions have been satisfied or appropriately approved before closing.
Coordinate with Underwriting, Credit, Processing, Title, Legal, and Funding to resolve outstanding conditions.
Identify potential closing delays and communicate concerns to the Closing Manager.





Assist with complex or time-sensitive closings as needed.

Team Support & Training

Serve as the first point of contact for Closing Analysts regarding daily operational questions.
Assist with onboarding, training, and development of new team members.
Monitor individual workloads and assist with prioritizing assignments.
Provide feedback on work quality, accuracy, and productivity.
Reinforce compliance with established closing procedures and documentation standards.

Communicate recurring performance or workflow concerns to the Closing Manager.

Closing Coordination & Issue Resolution

Coordinate with closing attorneys, title companies, settlement agents, and internal departments to facilitate timely closings.
Assist in resolving documentation discrepancies, outstanding conditions, and scheduling issues.
Monitor closing and funding deadlines and follow up on outstanding items.
Escalate complex legal, title, collateral, or funding issues to the Closing Manager and appropriate departments.

Ensure closing-related questions and concerns are addressed promptly.

Quality Control & Process Improvement

Review closing packages for accuracy, completeness, and consistency.
Identify documentation errors and potential closing deficiencies before funding.
Ensure adherence to established checklists, workflows, and company policies.
Assist with tracking closing errors, turnaround times, and outstanding conditions.
Recommend process improvements to increase efficiency and reduce errors.

Support the Closing Manager in implementing updated procedures and quality standards.

Compliance & Risk Management

Ensure closing activities follow applicable company policies and regulatory requirements.
Identify and elevate documentation, lien, legal, and collateral concerns.
Support proper documentation and closing practices to protect WBL's collateral position.





Refer exceptions requiring management or Legal approval to the appropriate authority.

Education

Bachelor's or Associate's degree, or equivalent relevant experience preferred

Required Experience

5+ years of experience in mortgage or commercial lending closing, title, escrow, settlement, or related operations preferred
Experience guiding team members, coordinating workflows, and managing loan pipelines and deadlines
Experience reviewing loan documents, title commitments, settlement statements, and closing requirements
Experience coordinating with attorneys, title companies, and internal lending teams

Ability to identify and resolve routine closing issues and elevate complex matters

Must-Have Requirements

Strong knowledge of loan closing, title clearance, collateral documentation, and real estate-secured lending
Ability to manage workloads, prioritize deadlines, and meet SLAs

Strong attention to detail, communication, organization, and problem-solving skills

Preferred Background / Industry Experience

Experience in commercial or private lending, Non-QM mortgage lending, MCA, title insurance, escrow, or settlement

Previous experience as a Senior Closer, Closing Lead, or Closing Supervisor

Key Soft Skills

Leadership, accountability, and teamwork
Clear communication with internal teams and external partners

Strong prioritization, adaptability, and attention to detail

Specific Technical Skills Needed

Knowledge of closing, settlement, funding, post-closing, and title clearance
Ability to review loan documents, title commitments, lien searches, and settlement statements
Understanding of lien priority, title defects, UCC filings, and applicable lending regulations
Proficiency with loan origination systems, document management platforms, e-signature tools, and Microsoft Excel

Familiarity with title systems such as CSC and NETRO is a plus

Remote Work Requirements

Stable internet connection and a professional remote setup
Strong written and verbal English communication skills

Ability to work effectively with remote teams and maintain confidentiality

Benefits

What We Offer

Compensation in USD.

Benefits include paid time off (PTO).

Work Environment: Fully remote work environment.

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📌 Closing Team Leader (Neuquén)
🏢 World Business Lenders
📍 Neuquén