Payments - Implementation Project Manager

Join us to shape the future of payments and receivables for clients worldwide. As part of our Client Onboarding Implementations team, you will help deliver solutions that make a difference. You’ll grow your skills, build your brand, and work alongside diverse, proactive colleagues. We value your curiosity, drive, and passion for exceeding client expectations. Together, we create opportunities for career advancement and personal growth.

Job Summary:
As an Implementation Project Manager in the Payments team, you will lead end-to-end client onboarding for complex treasury product implementations. You will be the single point-of-contact for clients, guiding them through every step and ensuring a seamless experience. Our team thrives on collaboration, creative problem-solving, and a commitment to operational excellence. You will help translate business requirements into actionable solutions, manage expectations, and drive projects to successful completion.

Job Responsibilities

- Lead global client onboarding and implementation projects for payments and receivables solutions
- Serve as the project manager and primary point-of-contact for assigned implementations
- Deliver a first-class, end-to-end client experience during complex treasury product implementations
- Manage client and internal partner expectations with consultative advice
- Scope client requests and translate business requirements into detailed specifications
- Document project scope, meeting agendas, minutes, and plans using MS Office tools
- Update workflow tools for status tracking and document repository
- Establish timelines and dependencies to exceed expectations
- Demonstrate creative problem-solving and awareness of risks and client impacts
- Escalate issues as needed to remove obstacles and ensure project success
- Foster teamwork and positive results through collaboration

Required Qualifications, Capabilities, and Skills

- Passion for delivering consistent, exceptional client and partner experiences
- Comfort in a fast-paced, dynamic client-facing environment
- Strong communication, partnership, and influence skills
- Adherence to policy and procedures; ability to meet or exceed established SLAs
- Proficiency with collaboration tools (WebEx, Zoom)
- Willingness to learn and implement new, API-driven technologies
- Urgency in resolving issues and advancing projects
- Payments and receivables experience or eagerness to learn
- Ability to assess, prioritize, and manage time effectively

Preferred Qualifications, Capabilities, and Skills

- Project management experience with complex treasury implementations
- Consulting or business analysis experience in ERP, systems integration, or API space
- Experience with workflow tools for project tracking




- Participation in business resource groups or innovation initiatives
- Experience leading teams through the adoption of AI-enabled analytics, workflow automation, or intelligent process tools to improve operational efficiency and accuracy, reduce manual effort, and support consistent, well‑controlled execution through coaching, change adoption, and continuous improvement

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Consultant, Advisors & Consulting Services, Marketing

Job Description Summary

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value‑added services and leverage expertise, data‑driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.

The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.

Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience:

Client Impact

- Provide creative input and support deliverables and workstreams on projects across a range of industries and problem statements




- Contribute to the development of marketing strategies and activities for regional and general clients by working with technology and data
- Collaborate with Mastercard team to understand clients’ needs, agenda, and risks
- Develop working relationship with client analysts/managers, and act as trusted and reliable partner

Team Collaboration & Culture

- Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients
- Independently identify issues in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings
- Lead internal and client meetings, and contribute to project management
- Contribute to the firm’s intellectual capital
- Receive mentorship from consulting leaders for professional growth and development

Qualifications

Basic qualifications

- Undergraduate degree with work experience focused on one or more of the following fields: marketing content, digital and/or social media campaigns, digital customer experience, digital marketing, offline marketing activities/campaigns, direct response marketing
- Relevant teamwork, and client, internal stakeholder and/or vendor management experience
- Advanced Word, Excel, and PowerPoint skills
- Ability to perform multiple tasks with multiple clients in a fast‑paced, deadline‑driven environment
- Ability to communicate effectively in English and the local office language (if applicable)
- Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

Preferred qualifications

- Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management
- Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors
- Experience with data visualization tools (e.g., Tableau, Power BI)
- Experience managing tasks or workstreams in a collaborative team environment with third parties
- Ability to identify problems, brainstorm and analyze answers, and implement the best solutions
- Relevant industry expertise and/or experience in product, sales, or marketing technology

Corporate Security Responsibility

- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

#J-18808-Ljbffr

📌 Onboarding & Implementation Consultant I (Quilmes)
🏢 Sovos Latinoamérica
📍 Quilmes