Ferrovial is seeking a Technical Support Associate to provide first-level IT support across hardware, software, network connectivity, and telephony. The role emphasizes ITIL-aligned incident management, request fulfillment, and continuous service improvement.
The position involves handling incidents and service requests end-to-end, maintaining clear communication with end users, and collaborating with internal teams and vendors to ensure timely resolution and SLA compliance.
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📌 SaaS Field Tech Support Engineer | ITIL & ITSM Focus (Santa Fe)
🏢 Ferrovial
📍 Santa Fe
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