JJ730 Office Manager

JJ730 Office Manager

13 feb
Floor Coverings International
Departamento de San Miguel

13 feb

Floor Coverings International

Departamento de San Miguel

Floor Coverings International is the #1 mobile flooring company in North America. With over 150 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 350,000+ customers give us an average of 4.7 star rating.

An Office Manager with Floor Coverings International is key to the growth and expansion of the local franchise. A successful Office Manager will allow for more estimates to be written, lead the scheduling and installation of projects, assist with marketing efforts and keep accurate company financials.

Job Details & Perks:

- No experience required

- Paid training provided

- Full-time

- Annual company convention in Cabo, Mexico

- Company car for work appointments (insurance and gas covered by company) Key Responsibilities:

Marketing & Customer Relations

- Promptly and properly schedule all leads to appointments for sales team.

- Follow up on open proposals as needed.

- Support and participate in home shows.

- Support local marketing efforts as needed.

- Keep show room and office organized and presentable.

- Assist in development, management & delivery of local marketing tactics.

- Resolve customer conflicts. Financials

- Accurately update QuickBooks daily for all income and expenses.

- Complete job costing reports within 24 hours of completing an installation.

- Track, prepare and manage timely payment of business related expense. Production

- Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders.

- Order all product needed for jobs accurately and follow up on delivery.

- Schedule the job to meet the schedule of customer and installers.

- Communicate with installers and customer on start dates and times.

- Update the customer with ongoing details of installation and job progress.

- Discuss and obtain written permission for any changes in contracted work.

- Confirm scope of work and compensation with installers prior to start of job.

- Update InspireNet daily with status of job and upcoming schedule. Continuous Improvement

- Attend weekly meeting with Franchise Owner at scheduled time.

- Submit GS&R; Prep form weekly via email.

- Work weekly and monthly to meet goals.

- Be available to attend training seminars at owner’s discretion.

- Make decisions and act in accordance with Floor Coverings Internationals core values and mission. Qualifications:

- Strong communication skills, particularly over the phone.

- Organized, detail oriented, and able to multi-task.

- Experienced in bookkeeping using QuickBooks is a plus.

- Able to work independently without supervision.

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