Customer Support SpecialistDepartment: General Customer SupportEmployment Type: Full TimeLocation: PeruCompensation: S/.2,300 / monthDescriptionTo be addedKey Responsibilities- Responding to phone calls, emails, and chat messages.- Quickly and efficiently resolving customer issues.- Processing returns, exchanges, and customer complaints.- Keeping records of each interaction with customers.- Updating customer information in the CRM system.- Collecting and forwarding customer feedback to relevant departments.- Informing customers about the status of their inquiries.Skills,



Knowledge and Expertise- Ability to conduct dialogue politely and professionally.- Ability to work with large volumes of information.- Attention to detail and accuracy in documentation.- Proficiency in PC and basic office programs.- Skills in working with CRM systems and other specialized software.Why join us- Help us challenge injustice by creating fair choices for millions of people across 47 countries.- Develop your professional skills with access to mentoring, career consulting, and learning programs.- Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.- Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.- Work alongside people who take initiative, speak openly, and challenge themselves to grow.- Improve your language skills through co-financed courses and internal speaking clubs.Final benefits may vary depending on the location.#J-18808-Ljbffr

📌 Customer Support Specialist (Santa Rosa)
🏢 inDrive
📍 Santa Rosa