Job Description

PSI is seeking an experienced and people-focused Clinical Operations Manager to join our team.

We’re looking for a knowledgeable, proactive, and result-oriented professional to join our management team and help lead and further develop our Clinical Operations team in Latin America region.

You will lead and mentor a high-performing team while ensuring efficient resource utilization, operational excellence, and the successful delivery of clinical trials.

In this role, you will enjoy a broad range of operational and strategic management responsibilities, while contributing to the continued growth and success of the region.

This is a hybrid role based in Buenos Aires.

The scope of responsibilities will include:

- Line manage, coach, mentor, and develop Clinical Operations staff across multiple experience levels.

- Manage hiring, onboarding, performance management, and professional development activities.

- Oversee resource allocation, workload planning, and utilization across clinical trials.

- Collaborate with Project Managers and cross-functional teams to ensure successful study delivery.

- Monitor staff performance and support operational efficiency through established departmental metrics.

- Implement departmental quality controls and contribute to the development and continuous improvement of quality systems and processes.

- Prepare for and participate in internal audits, sponsor audits, and regulatory inspections.

- Support trial execution by resolving operational challenges and facilitating communication between project teams and investigational sites.





- Participate in feasibility assessments for new and ongoing studies.

- Support business development activities, including client meetings, networking events, and operational discussions, as needed.

Qualifications

- MD, PharmD, or a university degree in Life Sciences
- Minimum of 5 years of clinical research industry experience, including demonstrated team management or people leadership experience.

- Previous experience working independently as an onsite Clinical Research Associate (CRA) is required.

- Previous experience managing or mentoring clinical research professionals in a CRO, sponsor, or related clinical research environment.

- Previous experience with Oncology or IBD is a plus.

- Strong leadership, coaching, and employee development skills.

- Experience with resource planning, workload management, and performance management.

- Working knowledge of ICH-GCP, applicable regulatory requirements, and clinical trial operations.

- Experience supporting audits, inspections, and quality initiatives is preferred.

- Excellent communication, organizational, and problem-solving skills.

- Proficiency with Microsoft Office applications and clinical research systems.

- Advanced English proficiency (written and spoken).

- Strong interpersonal skills with the ability to build trust, foster collaboration, and develop high-performing teams.

Additional Information

Make the right call and take your career to a whole new level.

Join the company that focuses on its people and invests in their professional development and success.

📌 Clinical Operations Manager. (Buenos Aires)
🏢 PSI
📍 Buenos Aires