Payments Operational Risk Management – Senior Associate – Argentina and ChileAbout Compliance, Conduct and Operational RiskOperational Risk Management is part of Compliance, Conduct and Operational Risk (CCOR), within the Risk Management and Compliance organization.
CCOR is responsible for the design and oversight of the CCOR program, creating and enforcing policies and standards to manage these risks across the firm, delivering independent assessment and oversight of compliance, conduct, and operational risk inherent within the firms line of business, corporate functions, and their activities.Based on Argentina, as the Operational Risk Management (ORM) Senior Associate for Argentina and Chile, you will have second line of defense coverage for Payments.
In addition, you will assist with the ORM Country coverage for Chile.
As the ORM representative, you will play a pivotal role in maintaining a second line of defense function, fostering stakeholder relationships, including Business, Legal, Finance, Audit and other control functions, driving innovation, and ensuring a strong risk and control environment.Job responsibilitiesIndependent oversight, guidance and review across various initiatives and business processes focused on ORM for Payments across Argentina and Chile and providing assistance with ORM Country overage for ChileSupport regulatory reviews, audits, exams, deliverables and inquiriesConduct independent assessments of operational risks leveraging the CCOR frameworkUnderstanding, assessing and providing guidance on the local regulatory requirements in Argentina and Chile that impact operational riskReview CCOR policies, procedures,



and bulletins to ensure alignment with local regulatory obligations and corporate requirements; further addressed by local manualsAssist in Operational Risk Appetite and Risk Identification from a second line of defense perspectiveProvide critical and analytical thinking to challenge the status quo and propose creative solutionsDevelop and maintain relationships with key stakeholders, including the business, Legal, Audit, Finance and other control functions.Responsible for horizontal risk oversight (resiliency, outsourcing, data risk) for the area of coverageDemonstrated capability and curiosity in using Copilot, AI, data analytics, and workflow automation tools (LLM, Tableau, Alteryx), to enhance efficiency, generate insights, and support decision-makingAbility to work independentlyContribute to a proactive legal entity culture within 1LOD and 2LODRequired Qualifications, Capabilities and skills.Minimum Bachelor degree in Finance, Business or Risk related subjectMinimum of 4 years of relevant industry experienceExcellent written and verbal communication skills, including the ability to present concise findings in a persuasive manner (English and Spanish)Experience interacting with audit and local regulators a plusWorking knowledge of Payments products preferredSelf-motivated with the ability to work independently with minimal supervision and exercise sound judgmentExperience with Risk Management, Operations, Product Management or Front OfficeAbility to work in a matrix reporting structureStrategic thinker with strong analytical and project management skills with successful track record of completionTeam player with strong influencing skills and ability to drive change and deliver resultsAbility to multi-task, prioritize and thrive in a fast-paced and evolving environmentAbility to learn and understand internal systemsAbility to interact with all levels of personnel within the corporate framework
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