Assurant is seeking a Technical Support Associate to provide first-level IT support across the organization, resolving hardware, software, and connectivity issues, and maintaining IT services in line with ITIL practices.You will support Incident Management and Request Fulfillment, collaborate with IT teams and vendors, and ensure SLAs are met while delivering excellent customer service in Spanish and English.
A two-year track record in IT support and a relevant degree are preferred.
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