1038 - Software Engineer (Observability Migration) · Sr · Remoto · LATAM

Disclaimer – Must read: Commitment & Focus This role requires full-time dedication, with clear priority given to Darwoft projects during the established working hours. It is not compatible with other full-time professional engagements. Any additional professional activities must be disclosed in advance and must not interfere with the responsibilities or working hours of this role.

Disclaimer – Must read: Commitment & Focus This role requires full-time dedication, with clear priority given to Darwoft projects during the established working hours. It is not compatible with other full-time professional engagements. Any additional professional activities must be disclosed in advance and must not interfere with the responsibilities or working hours of this role.

About Darwoft

Darwoft is a software factory that develops custom software solutions and provides IT staff augmentation services for international clients, primarily in the United States and Latin America. We partner with startups and high-growth companies to build high-impact digital products. Our culture is people-first, focused on technical quality, long-term relationships, and a collaborative mindset. We combine technical excellence with human proximity.

Senior Software Engineer — Observability Migration | Contractor General

General Information

- Location: Remote (Global)
- Contract Type: Contractor
- Industry / Project: Fintech / Conversational AI & Infrastructure
- Time Zone: Coordination with US / LATAM / Global teams
- English Level: Advanced (C1)

About the Role

We are seeking a Senior Software Engineer to support and execute a critical observability migration. In this role,



you will lead the transition of our application and infrastructure telemetry from New Relic to a modern, OpenTelemetry (OTel) Collector-based architecture. You will be responsible for re-instrumenting applications, updating infrastructure manifests, validating telemetry outputs, and ensuring seamless monitoring coverage across our high-scale ecosystem without compromising operational visibility.

Key Responsibilities

- Migrate existing application instrumentation, tracing, and telemetry configurations from New Relic to OpenTelemetry.
- Update YAML configuration files, environment variables, and deployment manifests according to established architecture standards.
- Execute unit tests and validation suites to verify that telemetry is accurately generated, transformed, and exported to target backends.
- Perform telemetry gap analysis, comparing existing New Relic data against OTel outputs to identify missing traces, metrics, logs, or resource attributes.
- Assist in updating dashboards, monitoring documentation, and troubleshooting guides to reflect the OTel architecture.
- Investigate telemetry collection and export errors, identifying root causes and collaborating with core platform engineers on complex edge cases.
- Maintain clear tracking and reporting of implementation progress, edge cases, and potential migration risks.

Requirements

Must-Have:

- Proven experience in software engineering with proficiency in at least one modern language (Java, Python, Go, or JavaScript/TypeScript).
- Hands‑on experience with OpenTelemetry (OTel) concepts, including distributed tracing, metrics, logs, and OTel Collector configurations.
- Deep experience with cloud observability paradigms and transitioning off legacy platforms like New Relic.
- Solid understanding of HTTP, APIs, environment‑based configurations

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