Medtronic in Buenos Aires is seeking a Senior Customer Experience (CX) Specialist to analyze and improve the end-to-end customer journey across channels, identifying pain points and opportunities for action. You will collaborate with Marketing, Sales, Digital, Operations and Support to design and implement CX initiatives, track metrics like NPS, CSAT, CES, churn and LTV, and develop dashboards.
This role offers adaptable work arrangement in Buenos Aires and requires a university degree and at