Kyndryl is hiring for a remote IT Service Management role focused on incident, major incident, problem, and change management. The candidate will apply ITIL principles, coordinate across resolver teams, and maintain clear communications during incidents.
Responsibilities include triage, escalation, bridging during major incidents, post-incident reviews, and collaborative problem resolution in a hybrid/remote setting. Experience with ServiceNow is preferred.
📌 Remote Major Incident (Buenos Aires)
🏢 Abstra
📍 Buenos Aires
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