PetDesk is seeking a Sr. Support Specialist for Phones on a contract basis. The role focuses on advanced VoIP/SIP/PBX issues for multi-site clients, with remote work from LATAM and NA-friendly hours.
Strong English skills are required, and contractors provide their own equipment and set up a dedicated workspace. Responsibilities include diagnosing complex SIP/VoIP problems, configuring PBX trunks, remotely guiding clients, provisioning IP phones, maintaining SLAs, and updating the knowledge base
📌 Senior VoIP (Rincón de los Sauces)
🏢 Encora
📍 Rincón de los Sauces
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