09 nov
|
Valatam
|
Quilmes
About the role
As an Optimization Representative, you will make an impact by helping advertisers improve the performance of their digital marketing campaigns through data-driven recommendations and strategic account optimization. You will be a valued member of the Optimization Services team and work collaboratively with Account Managers, Strategists, and advertising clients across multiple integral markets.
In this role, you will:
- Optimize and improve the performance of digital advertising accounts across Search, Display, Video, Shopping, and App campaigns.
- Analyze campaign performance data and identify opportunities to increase effectiveness, efficiency, and return on investment.
- Build, organize, and restructure advertising accounts to align with business goals and best practices.
- Partner with internal stakeholders in a consultative capacity to provide strategic recommendations and performance insights.
- Create, adapt, and localize keywords, ad copy, and campaign assets while considering cultural nuances and business objectives.
- Deliver high-quality work within established timelines, supporting both complex and high-value customer accounts.
- Contribute to a positive customer experience through effective communication and solution-oriented support.
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 2-3 days a week in a client or Cognizant office in Buenos Aires, Argentina. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
What you need to have to be considered
- Bachelor's degree (completed or in progress) in Marketing, Communications, Business, Public Relations, Psychology, Sociology, or a related field.
- Professional proficiency in English plus Spanish.
- Experience in customer-facing roles, customer support, digital marketing, advertising agencies, or related business environments.
- Understanding of digital marketing and online advertising concepts.
- Experience with or knowledge of Google Ads, including campaign management and optimization best practices.
- Advanced Microsoft Excel skills for reporting, analysis, and data interpretation.
- Ability to work effectively in fast-paced and dynamic environments.
- Strong analytical, problem-solving, and organizational skills.
These will help you stand out
- Google Ads certification.
- Experience working with Google Ads products, including Search, Display, Video, and App campaigns.
- Familiarity with Google Analytics and Google Tag Manager.
- Advanced proficiency with Google Workspace tools, including Sheets, Slides, and Docs.
- Experience supporting international clients or multilingual advertising environments.
- Strong attention to detail, time management, communication, and collaboration skills.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity,
sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Additional Information
Job Number:
Job Category: Reservations
Location: Av. Madero 1250, Retiro, , Buenos Aires, Argentina 1104
Position Type: Non-Management
Position Summary: Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiq
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