Kyndryl is seeking an experienced Incident/Major Incident Manager to lead ITIL-based service operations for critical IT environments. The role focuses on incident prioritization, cross-team coordination, and ensuring rapid restoration with clear communications.
Adecuado candidates have 3–5 years in IT operations or service management, ITIL expertise, and hands-on experience with incident management and monitoring tools. This remote-friendly role supports a hybrid, globally connected workforce.