Routing y Switching Cisco.VLANs, STP, EtherChannel.QoS.Fortinet (FortiGate).
Ingeniero de Networking Semi Senior – Soporte Objetivo del PuestoIngeniero de Networking Semi Senior, para integrarse al equipo de soporte y servicios profesionales, brindando atención técnica sobre soluciones de networking y seguridad en clientes corporativos.Será responsable de la resolución de incidentes de complejidad media, análisis de problemas, operación de infraestructura crítica, escalamiento a fabricantes cuando corresponda y colaboración en implementaciones y proyectos de mejora continua.
El rol requiere una fuerte orientación al cliente, capacidad de troubleshooting y trabajo en entornos multi-tecnología.Principales ResponsabilidadesAtender incidentes y requerimientos relacionados con soluciones de networking y seguridad.Realizar troubleshooting de nivel 2 sobre infraestructura LAN, WAN, Wireless y Security.Gestionar tickets de soporte asegurando el cumplimiento de SLA.Ejecutar análisis de causa raíz (RCA) en incidentes complejos.Realizar configuraciones, cambios y tareas de mantenimiento programadas.Participar en actividades de implementación y migración tecnológica.Gestionar escalaciones con TAC de fabricantes (Cisco y otros).
Generar documentación técnica, informes operativos y procedimientos.Participar en guardias y esquemas de soporte cuando sea requerido.Colaborar con áreas de ingeniería, proyectos y operaciones.Mantener actualizados inventarios, diagramas y documentación de clientes.Conocimientos Técnicos Requeridos NetworkingRouting y Switching Cisco.Protocolos de ruteo: OSPF, EIGRP, BGP (deseable).
VLANs, STP, EtherChannel.QoS.MPLS y VPNs.Networking inalámbrico Cisco (WLC y Access Points).
Cisco Meraki (deseable).
SeguridadFirewalls Cisco ASA y Firepower.Fortinet (FortiGate).
VPN IPsec y SSL VPN.Conceptos de segmentación y control de acceso.Cisco ISE (deseable).
Operación y HerramientasSistemas de ticketing.Monitoreo de infraestructura.Análisis de logs y eventos.Gestión de incidentes.Herramientas de captura y análisis de tráfico.Microsoft Office y documentación técnica.Experiencia RequeridaEntre 3 y 5 años de experiencia en posiciones de soporte de networking.Experiencia comprobable en atención de incidentes y troubleshooting.Experiencia operando infraestructura Cisco en ambientes corporativos.Experiencia trabajando con SLA y procesos ITIL.Experiencia en interacción con clientes corporativos y fabricantes.Certificaciones Deseables ExcluyentesCCNA vigente o conocimientos equivalentes demostrables.DeseablesCCNP Enterprise.Cisco Meraki Solutions Specialist.Fortinet NSE / FCA.ITIL Foundation.Competencias PersonalesOrientación al cliente.Capacidad analítica y de troubleshooting.Proactividad.Trabajo en equipo.Excelente comunicación verbal y escrita.Organización y seguimiento.Capacidad para trabajar bajo presión.Compromiso con el aprendizaje continuo y certificaciones.Partially RemoteBuenos Aires, ArgentinaFull timeWho We AreAt Kyndryl, we run and reimagine the mission‐critical technology systems that drive advantage for the world's leading businesses.
We are at the heart of progress; with proven expertise and a continuous flow of AI‐powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge.
For our people‐Kyndryl‐that means doing purposeful work that powers human progress.
Join us and experience a flexible, supportive environment where your well‐being is prioritized and your potential can thrive.The RoleAs a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting‐edge software solutions.
Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.Using design documentation and functional programming specifications, you will be responsible for implementing identified components.
You will ensure that implemented components are appropriately documented, unit‐tested, and ready for integration into the final product.
You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it.As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties.
Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence.
Above all else,



you will have the freedom to drive innovation and take ownership of your work while honing your problem‐solving, collaboration, and automation skills.
Together, we can make a difference in the world of cloud‐based managed services.CorporateWe want you to thrive here—and we're committed to helping you do just that.Required Technical and Professional Experience+ 5+ years of real software engineering experience+ Comfortable working on complex, production systems+ Strong coding + architecture awareness+ Can mentor juniors and contribute to technical decisions+ Capable of supporting either Software Engineering or Data‐oriented assignmentsPreferred Technical and Professional Experience+ Bachelor's degree in Computer Science, related technical field, or equivalent practical experience+ Certification in one or more of the hyperscalers (Azure, AWS, and Google GCP) - otherwise, you can obtain certifications with Kyndryl+ Experience with DevOps tools and modern engineering practicesHuman ResourcesWe are committed to diversity and inclusion in all aspects of our business and operations.
We are an equal‐opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender identity, sex, age or disability status, or any other protected status, or in all other aspects of the employment process.Qualifications+ Variety of roles experience+ Experience as a senior developer+ Experience building cross‐functional relationships across Organizations and teams+ Strong verbal and written skills+ Habit of continuous learning+ Ability to speak small amount of French & Spanish - optionalCapable of building an environment with transparency and an integrity of speech and setting surrounding learning modules.DepartmentWe include investor Relations (IR) specialists and set up internal and external communication calendars for the company's performance reports.Core Position: Senior Software EngineerOpen the past where **** and **** were seen.Wanted: Senior level DeveloperRemotePrefer remote; still a suitable entrepreneur despite the example; adecuado storage of results for the design cycle.At Kyndryl is a leading employer; find your future United StatesBe a part of building software in a modern workflow for the changing world.
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📌 Saas It Support Engineer (Itsm) (Buenos Aires)
🏢 Zinier
📍 Buenos Aires