08 nov
|
Trinetix
|
Buenos Aires
08 nov
Trinetix
Buenos Aires
At Trinetixwe are looking for a skilledNOC Engineer.Join our team and collaborate with Arelion, a general leader in connectivity,operatingone of the world's most reliable and extensive Internet backbones.
With over 30 years of experience, this organization provides high-performance network infrastructure across more than100 countries, supporting2,900+ customers worldwide- including telecom operators,hyperscalers, cloud providers, and digital platforms.Its network spanstens of thousands of kilometers of fiber, forming a critical part of the global Internet infrastructure and consistently ranking among thetop-tier backbone providers worldwide.
This is the kind of company thatliterally powershow the Internet works at scale.AtTrinetix, we partner with this organization to support and enhance its operations through modern engineering, process optimization, and AI-driven solutions.
Our teams work closely with global stakeholders, contributing to large-scale initiatives that improve efficiency, streamline workflows, and support business growth across international markets.Required Skills:3–5+ years of experience in aNetwork Operations Center (NOC)or similar environmentStrong technicalexpertiseinnetwork troubleshooting across IP and/or transmission platformsSolid knowledge ofTCP/IP, MPLS, BGP, QoS,xWDMtechnologiesCCNP Enterprise level knowledge (for IP-focused roles) or equivalent practical experienceHands-on experience withnetwork monitoring tools, incident handling, and fault managementExperience working withLinux/Windows environmentsStrong communicationskills and ability to collaborate with internal teams and external providersExperience in documenting incidents andmaintainingclear technical reportingEnglish proficiency:
Upper-Intermediate (B2) or higher — mandatory.
The interview process and day-to-day work communication will be conducted in English.Nice-to-havesskills:Experience with scripting (Python or Bash)Telecom industry background(TELCO)Experience configuring or improving NOC monitoring toolsExperience working in an international environmentCore Responsibilities:Monitor the network acrossIP and transmission platforms (includingxWDM), as well as underlying infrastructure (sites, owned and leased fiber)Act on alarmsindicatingbothservice-impacting and potential service-impacting issuesInitiate and performtroubleshooting of faults and outagesacross relevant platformsResolve incidents at first line whenever possible,minimizing escalation to second-level supportTake full ownership of incidents anddrive them to resolution and restorationCollaborate withthird-party providers(hardware vendors, field support, network providers) during troubleshootingEnsureaccurateandtimelydocumentation during and after incident resolutionMaintain clear and structuredcommunication with internal and external stakeholdersduring major incidentsTrackSLA commitments, follow up on progress,
and coordinate resolution across teamsPrepareroot cause analysis and outage reportsAct as aSPOC during planned maintenance and outagesConfigure and contribute to the development ofNOC monitoring tools and processesCollaborate with internal teams to improve troubleshooting and information sharingExpected QualificationsStronganalyticalthinkingandproblem-solvingskillsAbilitytotakeownershipandmakedecisionsintime-criticalsituationsHighlevelofresponsibilityandattentiontodetailStrongteamplayerwithexcellentcommunicationskillsProactivemindsetandwillingnesstocontinuouslylearnandimproveComfortableworkinginafast-paced,internationalenvironmentWhat we offer:Continuous learning and career growth opportunitiesProfessional training and English/Spanish language classesComprehensive medical insuranceMental health supportSpecialized benefits program with compensation for fitness activities, hobbies, pet care, and moreFlexible working hoursInclusive and supportive cultureAbout Us:Established in ****,Trinetixis a dynamic tech service provider supporting enterprise clients around the world.Headquartered in Nashville, Tennessee, we have a global team of over 1,000 professionals and delivery centers across Europe, the United States, and Argentina.
We partner with leading global brands, delivering innovative digital solutions across Fintech, Professional Services, Logistics, Healthcare, and Agriculture.Our operations are driven by a strong business vision, a people-first culture, and a commitment to responsible growth.
We actively give back to the community through various CSR activities and adhere to international principles for sustainable development and business ethics.To learn more about how we collect, process, and store your personal data, please review our Privacy Notice:
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📌 Noc Engineer: Lead Incident Resolution | Flexible Hours (Buenos Aires)
🏢 Trinetix
📍 Buenos Aires