Blockchain Academics is seeking a Technical Support Specialist to work remotely on a SaaS platform.
You will diagnose and resolve issues across database, application, and infrastructure layers, with a focus on SQL queries and live data in production environments.
You will collaborate with engineering, interact with clients in English, and operate during US Pacific Time hours.
This role offers growth into senior support, DevOps, or engineering-adjacent positions within a fast-paced,
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