Kyndryl is looking for an experienced IT Operations professional to manage incidents and major incidents, applying ITIL processes while coordinating across resolver teams.
You will drive incident timelines, escalations, and communications, ensuring swift restoration and post-incident reviews.
The role emphasizes monitoring, event management, and stakeholder reporting, with a focus on delivering reliable services in a fully remote environment.
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📌 Major Incident & Service Management Lead - Remote (Buenos Aires)
🏢 Valatam
📍 Buenos Aires
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